Zoho CRM Pricing (2026): Free Edition, Every Paid Plan and Limits
Zoho CRM has a free edition and four paid ones. Here is what each edition costs per user, what it includes, and the limits that change as you move up.
Short answer: Zoho CRM has a free edition for up to 3 users. Paid editions are about $14 (Standard), $23 (Professional), $40 (Enterprise) and $52 (Ultimate) per user per month when billed annually. Monthly billing costs more, and Zoho shows prices in local currency, so confirm your own price on Zoho's site.
Zoho CRM pricing by edition (2026)
The features below come from Zoho's own pricing page. The USD prices are per user per month with annual billing, taken from third-party pricing guides because Zoho's page displayed local currency when we checked.
| Edition | Price per user per month (annual) | What you get |
|---|---|---|
| Free | $0 | Up to 3 users. Contact management, reminders, workflow automation, 10 email templates, API access (5,000 calls/day) |
| Standard | About $14 | Email integration and mass email, multiple pipelines, calendar integration, lead-capture forms, sales forecasting, custom modules |
| Professional | About $23 | Everything in Standard plus AI agents, process management, inventory management, unlimited reports, CPQ, customer portals |
| Enterprise | About $40 | Everything in Professional plus multi-team management, approval processes, account-based marketing, developer sandbox, field-level encryption |
| Ultimate | About $52 | Built for large-scale deployments with the highest limits, expert consultation and migration help |
Limits that change between editions
From Zoho's edition comparison. Limits matter as much as price once your team grows.
| Limit | Free | Standard | Professional | Enterprise | Ultimate |
|---|---|---|---|---|---|
| Mass email per day (per org) | Not included | 250 | 500 | 1,000 | 2,000 |
| Custom reports | Not included | 100 | Unlimited | Unlimited | Unlimited |
| Workflow rules per module | 10 | 30 | 80 | 125 | 150 |
| Data import per batch | 1,000 | 20,000 | 50,000 | 100,000 | 200,000 |
About the prices on this page
- Currency: Zoho's pricing page showed rupees (INR) when we loaded it, which means it adapts prices to your location. The USD figures come from third-party guides and could be outdated.
- Annual vs monthly: Zoho's edition comparison lists a higher price for monthly billing than for annual billing, on every paid edition.
- Free trial: Zoho offers a free trial of paid editions, but sources disagree on its length (15 or 30 days), so check at sign-up.
- Taxes: local taxes are added on top of the listed prices.
Which edition should you pick?
- Free: up to 3 users who want a basic CRM.
- Standard: small sales teams that need email integration, multiple pipelines and forecasting.
- Professional: teams that want automation, inventory, unlimited reports and AI agents.
- Enterprise and Ultimate: larger organizations with approval processes, sandboxes, encryption and bigger limits.
Comparing CRMs? Read our GoHighLevel pricing guide, best CRM for small business and CRM for startups.
Frequently asked questions
How much does Zoho CRM cost?
Zoho CRM has a free edition for up to 3 users. Paid editions are about $14 (Standard), $23 (Professional), $40 (Enterprise) and $52 (Ultimate) per user per month billed annually, according to third-party pricing guides. Monthly billing costs more.
Is Zoho CRM free?
Yes, there is a free edition for up to 3 users, with contact management, workflow automation, up to 10 email templates and API access of 5,000 calls per day.
Why does Zoho show prices in rupees?
Zoho adapts its pricing page to your location. If you see rupees, switch the region on the page or check Zoho's US pricing page for dollars.
Does Zoho CRM have a free trial?
Yes, Zoho offers a free trial of its paid editions. Sources disagree on whether it lasts 15 or 30 days, so check when you sign up.
What is the difference between Standard and Professional?
Professional adds AI agents, process management, inventory management, unlimited reports and customer portals on top of Standard. It also raises limits such as mass emails per day and workflow rules.
Is Zoho CRM cheaper than other CRMs?
It is often priced below larger CRMs per user, but total cost depends on the edition, add-ons and number of users. Compare the features you need rather than the headline price.
Ready to try it?
Check the current plan limits and trial terms on the official site before you pay.
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